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OUR AGENCY

Rick Bailey & Company is an award-winning insurance brokerage and consulting agency helping individuals and businesses with up to 1,000 employees since 1984. 

 

Our team of insurance specialists have one goal in mind: create an enjoyable consumer experience while providing the best products at the lowest price. We provide creative and measurable solutions, custom-designed with you in mind.

 

Georgia Health Underwriter of the Year. National Distinguished Service Award. State Exchange Coordinator. Top Producer of Humana Small Group in Georgia (GHAA). These are just some of the titles used to describe our agents. But our favorite titles come from our clients: knowledgeable, creative, responsive, collaborative.  

 

Serving in an advisory role, our agents develop a multi-year strategic plan to help lower medical costs, streamline HR operations, implement a wellness program and follow through on other key initiatives.

 

While retaining the best characteristics of our past, Rick Bailey & Company delivers value through cutting-edge technology, subject matter experts, dedicated service teams, and a business deeply rooted in the community in which we live.

RBC10

EXPERIENCE

Since 1984, we've helped thousands secure affordable, quality benefits.

STEWARDSHIP

We take ownership of your benefit program from start to finish.

INNOVATION

We offer creative solutions to meet your needs and budget. 

TRANSPARENCY

Wouldn't it be nice to only pay for the services you need? With RBC, you can.

RESULTS-DRIVEN

Our data reports, benchmarking, and surveys provide measurable results.

We've Got You

Covered

THE RBC 10

From the quality of our people, resources and technology to the depth of our products and services, we challenge ourselves to excel on your behalf.

 

Acting with integrity and purpose, we view every interaction as an opportunity to perform with excellence and authenticity.

RESPONSIVE

Get help you when you need it 24/7 from our experienced service team.

EFFICIENCY

We ask, "How can this be done 

better, faster, and with less risk?"

INTEGRITY

We believe in doing the right thing, all the time, even when nobody is watching. 

COLLABORATION

Consider us your team's liaison to deliver solutions for benefits, payroll and HR. 

EDUCATION

We are always learning and proud to be speakers at state and national conferences.

 

To help people by providing experienced consultants, responsive service teams, cutting-edge technology, creative solutions, and measurable results.

 

To build relationships with clients, professional peers, insurance companies, and vendors to effectively navigate change together.    

OUR VISION

Vision

OUR MANAGEMENT TEAM

RICK BAILEY, RHU, REBC

Founder & CEO

Rick is a licensed insurance counselor and benefits consultant who is committed to crafting long-term strategies while remaining focused on lowering the cost curve and satisfying compliance requirements.

 

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DELANE CASTLEBERRY

Director of  Benefits Consulting

With over twenty years experience as a licensed insurance agent, Delane specializes in individual health insurance, small business plans, and senior products including life and long-term care insurance.

 

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AMANDA HOHENBERY

Director of Mid-Market and Large Group

Amanda's professional experience in Human Resources and insurance make her uniquely qualified to create customized solutions for businesses to  streamline processes and get the most out of their benefit program.

 

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JENNIFER MOSS

Director of Technology

Jennifer works closely with insurance companies, payroll vendors, IT professionals and the IRS to manage the agency’s technology services, including Inrollit – our exclusive Human Resource Information System.

 

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Management Team

OUR PRODUCTS AND SERVICES

Insurance Products

Health 

Life

Dental

Vision

Short & Long-Term Disability

Long-Term Care

Accident

Critical Illness

Telemedicine

Individual & Medicare Products

Services

Benefits Administration 

Benefits Consulting

Human Resources Consulting

ACA Compliance

HRIS Technology

Employee App

COBRA Administration

Employee Engagement

Wellness Programs

24/7 Customer Support

Products & Services

OUR SERVICE MODEL

Service Model

Benefit Consultants

  • Business culture and goals

  • Complete market analysis

  • Special plans & discounts

  • Creative plan designs

  • Insurance carrier negotiations

  • Benchmarking 

  • Cost-saving strategies

  • ACA & ERISA compliance

  • Claims analysis & underwriting

Relationship Managers

  • Benefit & HR questions

  • Federal & state compliance

  • Timelines and forcasting

  • Claim escalations

  • Employee surveys

  • Quarterly program review

  • Weekly communication

  • HR Training webinars

  • Employee Engagement

Individual Specialists

  • Individual product consulting

  • COBRA cost comparison

  • Private or Obamacare plans

  • Tax subsidy qualification

  • Phone or online enrollment

  • Program assistance

  • Life, dental, vision, disability 

  • First point of contact for year-round customer support

Policy Concierge

  • Enrollment assistance

  • Understanding benefits

  • Negotiating lower medical bills

  • Claim filing & billing

  • Provider network & referrals

  • Prescription assistance

  • Technology support

  • 24/7 customer service

OUR AWARDS & ACHIEVEMENTS

Industry Awards

 

National Distinguished Service Award

Georgia Health Underwriter of the Year

Atlanta Health Underwriter of the Year

NAHU Leading Producers Round Table

AAHU Membership Award

BlueChip Sales Award 

Healthcare.gov Circle of Champions Award

Mployer Top Benefit Consultants in Atlanta Award

 

 

AAHU "Rick Bailey Membership Award", named in Rick Bailey's honor for his contributions to the insurance industry

 

   Leadership

 

State Exchange Coordinator for Georgia (Gov Deal appointment)

NAHU Region 5 Vice President

GAHU President, Vice President, Secretary/ Treasurer

AAHU President, Vice President, Secretary/ Treasurer

GAHU PAC Chair

AAHU Education Chair

AAHU Media Chair

NAHU Capital Conference: ACA Expert Panel Member

Evolve Conference Speaker: Exchanges

Continuing Education Instructor

AAHU Producer's Panel for Mid to Large Markets

 

   Advisory Boards

​​

Governor Deal Exchange Advisory Board

Commissioner Hudgens Insurance Advisory Board

 

NAHU Board of Trustees

BlueCross BlueShield of Georgia Brokers Advisory Board

United HealthCare Gold Broker

Consumer's Life Advisory Board

HumanaOne Advisory Board

GHA Agency Advisory Board

Healthcare Services Team Board

Kaiser Permanente Advisory Board

Awards & Achievements

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